At ÓBOY LAGOS, your privacy is treated with the same level of care and intention as our designs. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our brand.
If you have any questions, you may contact us at oboylagosng@gmail.com.
1. HOW WE USE YOUR INFORMATION
We collect specific information to provide a seamless and secure experience. Below is how your data is used:
Name & Contact Details
- Process and deliver your orders accurately
- Communicate order confirmations, updates, or delays
- Provide customer support and respond to inquiries
- Send marketing communications (only with your consent)
- Detect and prevent fraudulent activity
You may opt out of marketing communications at any time.
Payment Information
- Process transactions securely
- Issue store credits or refunds where applicable
- Prevent fraudulent transactions
We do not store sensitive payment details beyond what is necessary for transaction processing.
Communication Records
- Provide efficient customer support
- Maintain service quality and consistency
- Improve our customer experience
Purchase History
- Simplify future purchases
- Assist with returns or exchanges
- Provide personalized service
2. WEBSITE & DEVICE INFORMATION
- IP address
- Device type
- Browser information
This helps us improve website functionality, customize settings, and prevent fraudulent activity.
3. SHARING YOUR INFORMATION
Your trust is important to us. ÓBOY LAGOS does not sell your personal data.
- Delivery and logistics partners (to fulfill your order)
- Payment processors (to complete transactions securely)
- Service providers that support our operations (e.g., website hosting, analytics, marketing support)
- Legal or regulatory authorities when required by law
Any shared data is limited to what is strictly necessary.
4. MARKETING COMMUNICATIONS
With your permission, we may send updates about new collections, exclusive releases, or brand news.
- Clicking the “unsubscribe” link in any email
- Sending a request to oboylagosng@gmail.com
It may take a short period to process your request. You may still receive essential service communications (e.g., order updates).
5. ONLINE ADVERTISING
- Personalize your browsing experience
- Show relevant advertisements across platforms
- Understand how users interact with our content
6. DATA RETENTION
- Fulfill orders and provide services
- Meet legal and regulatory requirements
- Prevent fraud and resolve disputes
You may request deletion of your personal data at any time by contacting oboylagosng@gmail.com.
7. YOUR RIGHTS
- Request access to your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain uses of your data where applicable
8. SECURITY
We take appropriate measures to protect your personal data. However, no online system is completely secure.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated appropriately.
10. CONTACT
- Email: oboylagosng@gmail.com
- Instagram: @oboylagos
ÓBOY LAGOS – USER-GENERATED CONTENT POLICY
By engaging with our brand online, you agree to the following terms regarding content shared with us.
1. GRANT OF PERMISSION
By tagging @oboylagos or using associated hashtags, you grant ÓBOY LAGOS permission to use your content, including images, videos, usernames, captions, or accompanying text.
2. HOW YOUR CONTENT MAY BE USED
Your content may be featured across ÓBOY LAGOS owned channels to showcase our community and enhance brand storytelling.
3. USAGE TERMS
- You confirm you own the content or have the right to share it
- You grant ÓBOY LAGOS a royalty-free, worldwide, non-exclusive license
- Content may be edited for formatting, layout, or aesthetic consistency
4. NON-COMMERCIAL USE
Your content will be used for organic brand promotion only. Paid advertising or third-party promotions require separate agreement and notification.
5. WITHDRAWAL OF CONSENT
You may withdraw consent at any time by contacting oboylagosng@gmail.com. We will take reasonable steps to remove your content.
6. CONTENT STANDARDS
- Offensive, unlawful, or inappropriate content
- Content infringing intellectual property rights
- Content not aligned with ÓBOY LAGOS values or image
7. POLICY UPDATES
ÓBOY LAGOS may update this policy from time to time. Continued engagement constitutes acceptance of changes.